In its continued commitment to maintaining a high standard of quality management, the National Tobacco Administration (NTA) conducted a blended management review on the implementation of the agency’s Quality Management System (QMS). The review session took place on Tuesday, marking an important step in the NTA’s ISO surveillance audit process.
The NTA, as a government agency responsible for regulating and overseeing the tobacco industry in the country, recognizes the significance of adhering to international standards and best practices. The utilization of a robust QMS ensures the seamless functioning of the organization, thereby bolstering its efforts towards efficient tobacco management.
During the review session, NTA officials, including top management personnel and key department heads, meticulously assessed the agency’s QMS implementation, seeking to identify any areas that the improvement or corrective action. The focus was not only on conforming to ISO standards but also on optimizing processes and enhancing overall organizational efficiency.
The surveillance audit, an integral part of the ISO certification process, evaluates the agency’s continued adherence to ISO 9001:2018 standards. It aims to validate that the NTA has consistently maintained and improved its QMS procedures.
By doing so, the NTA demonstrates its commitment to quality and its ability to meet the expectations of its stakeholders.
The management review provided a platform for constructive discussions among the participants, allowing them to share insights, highlight successes, and identify areas for enhancement. This collaborative approach aids in fostering a culture of continuous improvement within the organization, ensuring that the NTA remains at the forefront of quality management practices in the tobacco industry.
The NTA’s commitment to ISO-certified quality management not only assures stakeholders of its efficiency but also enhances its credibility as a regulatory body. The surveillance audit serves as a means of external validation, verifying that the NTA’s QMS aligns with internationally recognized standards and best practices.
Moving forward, the NTA remains steadfast in its pursuit of continuous improvement and the successful implementation of its QMS. By integrating feedback from the surveillance audit and following through on corrective actions, the agency aims to strengthen its position as a world-class regulatory body committed to quality and effective tobacco management.