REDRESS AND FEEDBACK MECHANISM
Please let us know how you have been served by doing any of the following:
- Accomplish our Feedback Form available in all the Offices and put in a drop box located at the NTA Central Office Lobby or NTA Branch Offices.
- Send your feedback through e-mail at nta_oad@yahoo.com
- Talk to our Office or the Day, stationed at the NTA Central Office Lobby or NTA Branch Offices.
If you feel that our office personnel did not provide the expected courtesy, transparency, honesty and efficiency, you are encouraged to bring the matter personally to our Administrative Department Manager at the 3rd Floor or call telephone number (02) 372-3188, or the Administrative Officer of the Branch Office concerned.
You are also encouraged to suggest ways to improve the quality of service we provide. These suggestions will be taken up by the concerned offices.
